PS4 Won’t Turn Off? Here Is How to Fix It and Avoid It!

PS4 Won’t Turn Off

  • Go to the function screen and select the Power button. Then select the option Turn Off PS4 and wait until the console is completely turned off.
  • Go to the quick menu and select Power > Turn Off PS4.
  • Press the power button on the PS4 console and hold for about 7 seconds. You can release the button when you hear the second beep.

How to Solve: PS4 Won’t Turn Off

Solution 1: Wait for Longer

Solution 2: Remove Connected Discs or USB Peripherals

Solution 3: Hold the Power Button

Solution 4: Unplug the AC Power Cord

Solution 5: Contact PlayStation Support

How to Avoid the PS4 Not Turning Off Issue

Tip 1: Update the System Software Regularly

  • Update PS4 in Settings.
  • Update PS4 in Safe Mode.
  1. Connect a USB flash drive to a Windows PC.
  2. Download, install, and launch MiniTool Partition Wizard.
  3. When you get the main interface of MiniTool Partition Wizard, you can right-click your USB flash drive and select Format.
  4. In the pop-up window, select FAT32 for the File System option and click OK.
  5. Click Apply to start formatting your USB drive to FAT32.
  1. Press Win + E to open File Explorer and open your USB drive.
  2. Create a folder and name it as PS4 on your USB drive.
  3. Create a folder named UPDATE inside the PS4 folder.
  4. Open a web browser and visit the official website of PlayStation. Right-click the PS4 console update file button on the support page and select Save link as. Then choose the UPDATE folder to save the PS4UPDATE file.
  1. Turn off your PS4 completely and connect the USB drive to your console.
  2. Boot your console in Safe Mode.
  3. Select the third option — Update System Software in Safe Mode.
  4. Choose Update from USB Storage Device > OK.

Tip 2: Rebuild Database for Your PS4

Tip 3: Free up Space on Your PS4 or Upgrade the HDD

  • Delete the games you don’t like or don’t want to play anymore.
  • Delete local screenshots and videos: you just need to go to Settings > System Storage Management > Capture Gallery, and then delete the useless items.
  • Add PS4 extended storage with an external hard drive.
  1. Access a USB flash drive that is formatted to FAT32 on a Windows PC and create folders PS4 > UPDATE. It is the same as the steps in Tip 1.
  2. Download the system reinstallation file from the official website of PlayStation and save it to the UPDATE
  3. Connect the USB drive to your PS4 console and boot the console in Safe Mode. Then select option 7 Reinstall System Software > Update from USB Storage Device > OK.

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